Shifting your enterprise unified communications environment to the cloud now seems like a matter of when and not if. UC as a service, a cloud-based offering for delivering unified communications, has some advantages over on-premises options. UCaaS offers faster turn-up times, easier access to emerging collaboration capabilities and the ability for customers to shift internal IT staff into more strategic roles. This buyers’ handbook helps you understand the fundamentals of UCaaS and the different options in the UC-as-a-service market. It provides tips for picking the right product and advice on how to move forward in your evaluation and implementation.
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