Microsoft Teams is the collaboration application of choice for many businesses, especially during the 2020 pandemic. As millions were sent to work from home, Teams became a critical tool for making remote work a success. While Teams provides many essentials for collaboration, however, one feature has left many organizations hungry for a better solution: telephony. The built-in telephony features in Teams often don’t meet the needs of modern-day enterprises. This causes them to explore alternatives. As organizations recover from the pandemic, those who use Microsoft Teams will need a long-term telephony solution that meets the needs of today’s workplace. This eBook will discuss what to look for.
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