There is no denying the fact that COVID-19 hit the hotel industry with the power and speed of a category five hurricane. But the industry is getting back on its feet and preparing for the inevitable rebound. And the key to a successful rebound lies in technology. According to post-pandemic eConsultancy research, social distancing guidelines are likely to remain in place even after lockdown restrictions are lifted.1 And hospitality technology that limits face-to-face interactions and automation will be crucial to a hotel’s recovery plan.
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