One of the many shocking things about a pandemic is how quickly the unimaginable becomes the inevitable. In less than 72 hours, even the world’s most traditional companies transitioned from office-based to working from home. Everyone could see that the word ‘work’ was about to be redefined. The transition was head-spinning. In those first hours, days and weeks, companies across every industry stepped through what looked like a playbook (if only a pandemic playbook existed).
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