A Guide To Using Root Cause Analysis

Gets to the bottom of an issue so that action can be taken to fix it permanently. If you have a sore throat, over-the-counter medication may relieve the symptoms – at least temporarily. But if the pain is caused by tonsillitis, your sore throat will probably keep coming back until you get your tonsils surgically removed. Likewise, costly incidents will keep happening until you stop treating symptoms and cure the real cause of the problem.

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