
All business processes are based on agreements, whether they are agreements between departments, customers, partners, employees, or even between several of these stakeholders. Now more than ever, companies are examining their approval processes to determine how to make them more efficient, user-friendly and more secure. Although there have been improvements year after year, companies still have great opportunities in the digitization, automation and interconnection of their agreement processes. In January 2020, DocuSign commissioned Forrester Consulting to evaluate enterprise agreement systems, defined as the set of technologies and processes used to prepare, sign, execute and manage agreements. Types of agreements include contracts, letters of offer and the many other types of written agreements used by almost every function of the company.
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