Because of today’s flexible, customer-focused workforce, IT’s got a bigger seat at the table. Typical priorities of today’s IT leaders are no longer just about efficiency and ease of use. IT needs to drive business growth and cut costs, all while constantly hunting for innovative technologies. The ideal unified communications and collaboration (UCC) provider can keep you pointed in the right direction. They can help support your flexible workforce, accomplish your strategic business goals – and most importantly, keep your customers happy, too. We worked with Ovum research to survey IT buyers all around the globe about their UCC strategies and long-term goals.

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