Switch Stories How 5 Enterprises Consolidated ITSM to Reduce Costs

Switch stories How 5 enterprises consolidated ITSM to reduce costs

ServiceNow ITSM allowed SuccessFactors to modernize incident, change, problem, and configuration management, as well as customer impact and notification capabilities. More specifically, the Now Platform® allowed them to integrate and gain visibility into multiple processes, data sources, operational KPIs, and IT financial metrics.

 

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