Leaders are making substantial investments in AI/machine learning, robotic process automation (RPA), predictive analytics, and cognitive assistants. These technologies can help companies gain rapid insights to inform decision-making, and automate processes to boost speed and agility. Moreover, 99% of leaders (vs 45% others) use machine learning/AI-based analytics technologies to analyze data for decision-making. It is worth noting that to some extent, our leader group is defined by digital maturity, as they must use a certain amount of data and automation to qualify.
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