Information technology is the driving force behind business success today. The term “digital economy” was coined back in the 1990s. Now, decades later, the bulk of modern business interaction and engagement is dependent upon data, and for businesses to thrive, good IT is essential. This is a widespread belief. Consider that 98% of IT decision-makers surveyed for ESG’s 2021 technology spending intentions research identify their organization as being in some phase of digital transformation.
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