It is daunting to retrofit existing tools and technologies to meet the new demands of the modern enterprise. Earlier the help desk held documented error logs. Traditional event management centered on developing rules and specified process flows across the right automation for particular events—from description and detection to logging, filtering, and correlation. This performance would then be redirected to the ticketing system to drive human reaction and resolution. In this e-book, we introduce Event Intelligence — a next-generation approach to event management and AIOps that combines machine learning with human intelligence so that companies can scale their teams, evolve faster, and deliver great customer experience. To read more, please download the whitepaper…
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