Digital transformation (DX) —an evolution toward more data centric business models —is an essential mandate for businesses to thrive in a digital economy. Organizations embark on DX initiatives to create value and extend their competitive advantage through new products and services, new business relationships, improved customer experiences, and increased operational efficiencies. In a recent survey of 900 IT executives and practitioners,(IDC’s Modernized Infrastructure Survey, 2020) IDC found that 70% of organizations worldwide are well into their DX journey.
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