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The First Annual AI in Field Service Report

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Artificial intelligence (AI) has the potential to completely revolutionise field service. It is already making inroads in areas like scheduling, data analysis, self-service, and more. This report explores the transformative potential of AI in field service. It will delve into how companies are currently using AI for scheduling, routing, data analysis, customer service, and even self-service, while also revealing what field service teams are planning for the future of the technology.

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