web analytics

Future Customer Journeys

How Customers Themselves are Driving the Next Big Changes in eCommerce

Download Info PDF | 4.41 MB

Retailers already use generative AI (GenAI) to provide personalized product recommendations, generate accurate forecasts of future demand, and more. However, there are still significant questions and challenges surrounding the use of generative AI in the sector, particularly when it comes to ethics and consumer sentiment.

This report reveals what future capabilities lie in store for this technology in the retail industry. It also explores what retailers are doing to successfully leverage AI in the current retail environment and how they plan to expand their use of AI in the future.

To learn more please download this whitepaper.

Download this free whitepaper now!
Once we receive your request, We'll send you direct download link to your work email.

The Human-machine Interchange

Since the early 1960s, robots have helped organizations automate...

3 passi verso una...

Every business leader today understands how important it is...

Data Analytics Buyer’s Guide:...

In this guide, we explore the criteria for the...

Download more...

Workforce Upskilling for the AI Era

This InfoBrief draws upon primary survey research from IDC to explore key challenges and requirements for companies as they better prepare their workers to...

Dell Optimizer: We Make It Intelligent. You Make It Yours.

Dell Optimizer is our AI-based optimization software that learns and responds to the way you work, designed to automatically improve application and device performance,...

Cómo 9 empresas lograron mejorar su productividad, eficiencia y resultados gracias a Slack y Salesforce

A medida que la incertidumbre económica se extiende por todos los titulares, las empresas buscan formas de hacer más con menos. Productividad, eficiencia y...

Transformación digital: Cómo los líderes de TI pueden mejorar la productividad de todos los departamentos

En las convulsas condiciones económicas actuales, las empresas de todo el mundo están buscando maneras para verse lo menos afectadas posible. La solución más...

El futuro de la productividad inteligente con la IA de Slack

Los silos de conocimiento son el mayor enemigo de las empresas. Se trata de una afirmación avalada por datos. En The Crisis of Fractured Organizations,...

Generative AI Trends in Retail and eCommerce

Retailers already use generative AI (GenAI) to provide personalized product recommendations, generate accurate forecasts of future demand, and more. However, there are still significant...

Barometer for Generative AI in Ecommerce

To learn more please download this whitepaper here.

American Consumers on Generative Al in E-Commerce

This study focuses on the online shopping experience of consumers—the habits, expectations, and challenges they encounter throughout their purchasing journey. 50% of American shoppers abandon...

The First Annual: AI in Field Service Report

Artificial intelligence (AI) has the potential to completely revolutionize field service. It is already making inroads in areas like scheduling, data analysis, self-service, and...