Expert Insights: Using Chatbots in Customer Service

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Artificial IntelligenceAutomationDigital Business

Developing an effective chatbot strategy is a complex process that requires some careful planning. Fortunately, our experts have you covered – in this e-guide, uncover best practices for creating chatbot scripts, how to handle the chatbot-to-human handoff, the chatbot evaluation metrics you should use to measure performance, and more.

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