IT operations is a battle with complexity—and IT operations and NOC teams are losing. This executive brief shows how tool proliferation and IT operations noise drive up headcount and force IT operations teams into a reactive mode that increases costs and decreases customer satisfaction.
But now AI and machine learning (ML) enable autonomous operations that cuts through the noise to identify developing problems and their root cause before they impact services. That reduces outages and their durations and allows operations and NOC staff to focus on the most critical problems. Read the executive brief to learn how BigPanda enables IT operations to:
- Eliminate the noise of false positives and symptom alerts
- Create insight-rich incidents and identify probable root cause
- Finally switch from reactive to proactive troubleshooting
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