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4th Edition State of Service Report – Service

For the fourth edition of our “State of Service” report, Salesforce Research surveyed global customer service  professionals to determine: How customer service standards continue...

Salesforce Small Business Growth Kit – Sales

The trail to growth can be quite twisty-turny. But there are three things you can think about to make the trek easier: your plan,...

Trend Report: Small Business and Gigantic Size

For “Small Business Trends Report and Guilang Size” Issue 4 We analyzed the responses of Over 2,300 small and medium-sized (SMB) business owners and...

How Seamless Engagement Can Bridge Silos and Drive Utility Customer Value

Facing ever-rising consumer expectations for better customer service, as well as growing retail competition, today’s utilities are under immense pressure to optimize their value...

Charting a Path for Utility Digital Transformation: Data and Cloud Strategies...

To thrive in a new energy economy, utilities are designing robust, new customer offerings and more comprehensive customer journeys. The trend follows a steady...

Embrace the Digital Service Revolution

In this guide, you’ll discover new and exciting ways to engage with your customers to help them get what they need and grow your...

Bridging Legacy CIS and Modern Utility Customer Experience

If you are a utility in 2020, it is likely that you are trying to deliver the modern experience your customers want at low...

How to Develop Engaging Consumer Apps with CRM Data

Learn How to Develop Engaging Consumer Apps with CRM Data   To learn more please watch this webinar.To Watch Please Provide the Following  

Build Secure and Compliant Apps you Can Trust on Heroku

The Fourth Industrial Revolution has ushered in an unprecedented era of digital innovation that is transforming every industry, business, and individual experience. In particular,...

How To build Engaging Apps and Connected Experiences With Heroku

Heroku is a fully managed container-based cloud platform, with integrated data services and a powerful ecosystem, for deploying and running modern apps. It enables...

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