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Smart Maintenance Mobilization

Even as most companies have worked to create increasingly efficient supply chains, disruptions caused by COVID-19 revealed vulnerabilities in even the most seemingly efficient...

Smart Supply Chains Start with Smart Maintenance

Headed into 2020, manufacturers and consumer packaged goods ( CPG) brands prioritized smart factories and industry 4.0 as their t op strategic big bets....

Proactive Customer Service in the Era of TikTok Effects (Podcast)

To understand how to serve customers in an era of constant connectedness and viral consumer reactions and interactions, Gemma Milne, a technology journalist and...

Proactive Customer Service in the Era of TikTok Effects

To understand how to serve customers in an era of constant connectedness and viral consumer reactions and interactions, Gemma Milne, a technology journalist and...

Leveraging Technology to Meet Evolving Customer Expectations

Technology’s vital role in meeting the changing demands of the modern consumer has long been recognized. Nearly every interaction occurring between a customer and...

Driving Rapid Digital Customer Experience Transformations at Scale with the Microsoft...

Less time, fewer people, more responsibility, and increasing customer expectations. It’s the worst-case scenario for IT and development teams. And who often feels the...

Low-Code-No-Code App Development

While low-code/no-code platforms democratize app development by giving anyone the ability to create apps with little to no programming know-how, they also offer deep...

Driving Rapid Digital Customer Experience Transformations at Scale with the Microsoft...

Less time, fewer people, more responsibility, and increasing customer expectations. It’s the worst-case scenario for IT and development teams. And who often feels the...

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