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Magic Quadrant for Unified Communications as a Service, Worldwide

UCaaS providers develop, operate and maintain their own multitenant cloud-based UC services, which often prove less costly for customers overall than premises-based solutions. This...

The Forrester Wave Unified-Communications-As-A-Service (UCaaS) Providers, Q3 2019

In our 31-criterion evaluation of ucaaS providers, we identified the nine most significant ones - 8x8, cisco, dialpad, fuze, Microsoft, Mitel, ringcentral, Star2Star, and...

UCaaS Market Guide: Providers, Features & Hidden Costs

As the UCaaS market shifts, service providers are looking for ways to distinguish their services, effectively creating the next wave of UCaaS platforms. The...

From PBX to VoIP: The Evolution of UC

Everything starts from something. If you accept that evolution is the natural state of things, you can see where unified communications systems are heading...

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