Information technology (IT) systems are the glue that holds modern enterprises together. They power internal systems, are often critical market differentiators, and need to deliver ever-improving functionality for customers, employees, and partners. At the same time, system complexity and speed of change have escalated: deployments routinely span multiple on-premise and cloud loca-tions, an array of software technologies are used, and the teams behind these systems can vary greatly in their skills.
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