Enterprises need to expand and modernize their network performance management tools. Many IT operations teams have tools that can monitor infrastructure, but they don’t have a good view of network traffic. This lack of traffic insight constrains their ability to understand network performance. These enterprises also use tools that lack well-defined workflows and support for cross-IT collaboration. All of these tool gaps limit the ability of an IT operations team to monitor and troubleshoot application performance and end-user experience.
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