Strategic marketers across many industries tell us that their marketing platforms are great as data repositories with some good quality business intelligence, reporting and operational capabilities. The problem is those platforms don’t generate the kind of game-changing insights that will innovate and deliver customer experiences that differentiate and delight. That’s because most aren’t powered by world-class AI. Quite simply, as a strategic marketer, you need a platform that doesn’t simply take care of basic marketing operations, it needs to infuse your omni-channel marketing decisions with unprecedented customer insights.
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