Smarter Insurance Investigation Management

Insurance fraud investigation teams are under increasing pressure. In 2019, the total number of fraudulent claims stood at 107,000; up 9% on the previous year, whilst the volume of fraudulent applications detected significantly increased. UK insurers receive around 300 fraudulent claims and 2,000 dishonest applications every day1 with one insurance fraud committed every minute2. These alarming statistics, coupled with a predicted surge in claims following the COVID 19 pandemic, reinforces the need for insurers to become aware and adapt.

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