The COVID-19 pandemic has impacted industries across the board, but few have been hit harder than hospitality. Hotels have had to find ways to cut costs as travelers postpone or cancel trips, and restaurants have pivoted from dine-in to off-premises. With efforts to contain the virus still ongoing, uncertainty is an ever-present obstacle in business decisions. Many hospitality companies are focused on solving immediate challenges. It may be hard to imagine investing in new technologies at a time like this.
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