A business’s ability to succeed in capturing new opportunities depends directly on how efficiently and effectively it leverages its data and technology to improve operations and customer engagement. In a recent ESG research study, nearly every IT organization surveyed (99%) said they are in some phase of digital transformation.1ESG research shows that businesses seeking to transform themselves digitally do so because they want to become more efficient (reported by 52% of respondents), deliver a better customer experience (cited by 47%), and/or develop new data-centric products and services (41%). To ensure the success of these digital initiatives, however, IT organizations must often accelerate their application and infrastructure modernization efforts.
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