UCaaSMarket Guide – Providers, Features & Hidden Costs

UCaaS providers are adding support for new collaboration apps, such as team collaboration. RingCentral, for example, supports team collaboration with its Glip platform and 8×8 has integrated team collaboration capabilities into its X Series platform. These features allow UCaaS providers to match capabilities offered by vendors like Slack, as well as Cisco and Microsoft with their respective Webex Teams and Teams apps.

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