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The Value of TrueCaaS: Why Switch to Modern Cloud Communications

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The Value of TrueCaaS Why Switch to Modern Cloud Communications
Cloud Computing

Dialpad’s TrueCaaS platform is built with AI at its core, which touches every datapoint on the platform, and transcribes and analyzes every interaction. The data model continuously trains itself on the actions and data unique to each business and gets smarter—then uses that data to help empower users to become better at their jobs. With other cloud communication vendors, their UC and CC platforms, as well as AI technology are separate, which means that when you’re trying to aggregate data or gain insights, all of this data is in separate areas and it’s hard to see a holistic 360-degree view.

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