Enterprises today must innovate faster than ever to meet customer demands and command lasting competitive advantage. If your company is focused on diagnosing and addressing outages, your potential customers may opt for a competitor, which can lead to a loss of revenue and decreased brand loyalty. What if you could proactively identify potential problems and implement solutions before they occur? That’s what one major airline did when it identified flights that potentially could have been impacted by weather conditions and proactively offered customers rebooking recommendations in near-real time. Bringing visibility and forward looking maintenance capabilities to infrastructure enables ongoing innovation, but establishing these intelligent management capabilities in a hybrid multicloud environment can be challenging during initial implementation.
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