It is often in overcoming the greatest struggles that we achieve the greatest growth. This is true for both the human spirit and for businesses. The global response to COVID-19 in 2020 presented some of the biggest challenges businesses had to face in modern times. It was a time of retrenching: re-evaluating costs, cash, and how to manage liquidity; rapidly adapting to rapidly shifting work patterns; reworking processes to function in a decentralized work environment; and so many other unexpected situations.
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