When disaster strikes, the contact center becomes an even more integral part of a business’ operation. Customers now, more than ever, need the same level of support they’ve come to expect, regardless of what is happening at the office or around the world. With cloud technology, you can allow agents to work from anywhere and still function as a cohesive team, without missing a beat.
- Why having agents work from home can be the best solution for customer service.
- Keys for success for a work at home agent model.
- How today’s technology allows agents to provide 5-star service, even while they’re remote.
To learn more please watch this on-demand webinar.
To Watch Please Provide the Following