SAP, in collaboration with Oxford Economics, conducted robust global research to understand Procurement’s influence on the organization, the current state of supplier collaboration, and the impact of technology and process digitization in the procurement function. We wanted to find out whether companies that embrace technology and closer supplier collaboration are more agile and can respond more effectively to disruption. In June 2020, we surveyed 1,000 procurement and supply chain executives responsible for direct spend, indirect spend, and management of contingent labor and services providers. The data points about the external workforce are from the 389 executives who manage contingent workers and/or services providers.
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