COVID-19 is pushing organizations to accelerate their digital transformation efforts, whether they planned to or not. In fact, 21% of our June survey respondents said that COVID-19 had accelerated their overall digital transformation initiatives. Moving forward, it is essential that organizations fight the urge to pursue quick fixes, instead opting for quick wins that are organizational and set a foundation for a longer-term response. The goal isn’t to stop the bleeding by fixing problems as they arise; it is to implement tools that address employee needs while sustaining digital transformation.
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