After a year of global disruption in 2020, the conversation around the future of work has intensified. Overnight, millions of companies and workers became part of a yearlong global experiment in remote working, putting their collaboration and productivity tools to the test across living rooms and time zones and continents. While some organizations were able to launch new solutions or adapt existing ones to keep their people connected and productive, many struggled. They quickly discovered their tools weren’t complete, scalable, secure, or built for the cloud era.
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