Your LogicMonitor account comes ready to integrate alert messages with your ServiceNow account. The bidirectional integration enables LogicMonitor to open, update and close ServiceNow incidents based on LogicMonitor alerts. By sending alerts from LogicMonitor into ServiceNow, you can take advantage of ServiceNow’s alerting platform features to increase uptime of your apps, servers, websites, and databases. ServiceNow users can also acknowledge an alert directly from an incident in ServiceNow.
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