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Keeping Up With Customer Demands During Disruption – Lessons From Covid-19

Keeping up with customer demands during disruption Lessons from COVID 192 min

As the coronavirus pandemic dramatically affects the lives of people around the world, businesses must adjust their CX strategies accordingly. Good customer experience involves honesty, malleability and authenticity — and businesses should display all three of these traits during the pandemic. Read this expert guide for tips and strategies you can use to adjust your CX strategy and meet customer demands amid COVID-19.


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