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How Successful Companies are Revolutionizing Internal Collaboration to Boost Profits and Retention

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Just as businesses need to transform customer engagement in this new era, they also need to do the same for internal communications among staff. It’s essential for stemming losses, attracting and retaining top talent, and boosting profits. Whether employees are fully remote, hybrid, or back in the office, there’s a very high probability that they’re grappling with a problem that grew during the pandemic: app sprawl. “Technology is supposed to help workers achieve greater productivity, but the opposite has often been the case since the start of the pandemic,” ITProPortal reports, citing a survey from Citrix. “Instead of being more productive and happy in their work, employees have grown frustrated.” Two-thirds of workers are using more communication and collaboration tools now, and 71% say it has made work more complex.

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