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ESG: Designing the Ideal Digital Work Experience for the Next Generation of Innovators

What Users Want, Why It Is Critical to Give It to Them, and How the Whole Organization Can Benefit as a Result

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This eBook discusses user expectations for their digital work experience (i.e., experiences related to devices, collaboration tools, applications, and hybrid work scenarios employees have access to in the course of doing their jobs). In particular, this eBook explores differences in the attitudes and preferences observed between different generations of workers. These differences were quantified by a large-scale global survey of knowledge workers, IT decision makers, and HR stakeholders. When you read this eBook, you will: – Understand why it is critical for organizations to adjust to these preferences to win the war for talent. – Finally, see that while differences exist, shifting digital work strategies to cater to younger workers will resonate broadly and, ultimately, improve the experience for all workers.

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