Charting a Path for Utility Digital Transformation: Data and Cloud Strategies that Drive Customer Growth

To thrive in a new energy economy, utilities are designing robust, new customer offerings and more comprehensive customer journeys. The trend follows a steady convergence of digital capabilities and customer experience transformation led by other sectors. We find ourselves at a pivotal moment when computing technology is fully able to support today’s customer-driven business models. This is the perfect opportunity to create an IT stack for utilities that can evolve with both customer experience transformation and utility business requirements.

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