When profit becomes hard to get, consider whether the challenge is exacerbated by incomplete data, manual and unintegrated processes, poor operational visibility, misaligned product or service offerings, a team unable to perform as needed or some combination of these.
Smaller and younger companies are often better able to address these problems as they can quickly identify and resolve issues without the inertia and institutional resistance that often plague larger companies. But a key part of that flexibility is having the data to understand what’s working and an organizational agreement to act on it.
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