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Checklist: Managing Work-from-Home Contact Center Agents

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Checklist: Managing Work-from-Home Contact Center Agents -TechProspect Checklist: Managing Work-from-Home Contact Center Agents -TechProspect

Contact center adoption and support for first generation digital channels such as Email and Web Chat, including video chat and co-browsing, is growing very rapidly. Mobile Apps, while tightly tied to mainstream adoption of smartphones, have been around for a while andare gaining traction, even though contact center support has been lagging behind consumer adoption.

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Dev Pise Checklist: Managing Work-from-Home Contact Center Agents -TechProspect
Dev Pise
Dev is CEO of HelloProspect, He has 7+ years of experience in generating high potential leads, creating demand & qualified sales opportunities. He has worked with a numerous B2B media & marketing agencies to reach out the target audiences, help syndicate content, engage, nurture & qualify new marketing / sales possibilities. He creats new business opportunities and manages a team of 100+ amazingly passionate & experienced resources.

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